Can behavioural science curb rogue traders… and compliance costs?
Instead of using surveillance to catch endless bad apples, experts urge banks to clean the barrel
Preventing misconduct in the financial sector can feel like a never-ending battle against human nature. Which is why the study of human behaviour looks like a sensible route to help cut misconduct. Even more promising, experts say it could avert a costly tick-box compliance culture that can leave staff disillusioned without tackling the root causes of conduct risk.
Regulators are not averse to banks trying something new. In fact, Dutch regulator The Netherlands Bank (DNB) took the initiative to
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