Bill Windle, Real’s managing director, attributes the company’s continued success to its long-standing client relationships and its customer-focused philosophy, which is at the heart of the business. “We take a lot of pride in being truly customer focused,” he says. “We’re not speculating on the underlying commodities when we trade weather – we’re carrying out transactions for clients. One of the things we’re most proud of is that our customers continue to recognise us both through repeat